Money Back Guarantee

ANTINOL PLUS 30-DAY MONEY BACK GUARANTEE (LESS SHIPPING AND HANDLING)

Last updated: July 10th, 2024

Pet HealthWorks is confident you will be satisfied with your purchase of Antinol Plus. However, should you change your mind about your purchase, you may return any Antinol Plus that you purchased during the first 30 days after your initial purchase for a full refund of the purchase price of those orders less any shipping and handling.

Eligibility

To be eligible for a refund under this 30-day money back guarantee, you must be a new customer, must be located in the United States, and must have purchased the Antinol Plus directly from Pet HealthWorks (either by calling us or by ordering on AntinolPlus.com). Only Antinol Plus that you purchased during the first 30 days after your initial purchase is eligible for a refund.

Promotional or free product that may have been included with any purchase of Antinol Plus is not eligible for refund under this money back guarantee.

Purchases of Antinol Plus made through the following channels are not eligible for refund under this 30-day money back guarantee: purchases made through online third-party marketplaces (including Amazon, Walmart, Chewy, or eBay), purchases made through retailers (including retail stores and outlets), and purchases made through distributors or resellers (including veterinary offices or animal clinics). In such cases, please contact that marketplace, retailer, distributor, or reseller for information on the applicable return policy.

Additionally, Pet HealthWorks reserves the right to refuse, in its sole discretion, returns and refunds under this money back guarantee in case of fraud, abuse of this money back guarantee, or excessive order quantities.

Return Process for Eligible Orders

If you are eligible for a refund for your purchase of Antinol Plus under this 30-day money back guarantee, please follow the following return process to return your product and receive your refund:

  1. If you are an auto-ship customer: First, cancel your auto-ship subscription within 30 days after your first purchase on our auto-ship program. Second, return to us all eligible Antinol Plus purchases (including all empty, partially used, and unopened bottles) no later than 30 days after the date you cancelled your auto-ship subscription.
  2. If you are not an auto-ship customer, return to us all eligible Antinol Plus purchases (including all empty, partially used, and unopened bottles) no later than 35 days after your first purchase.
  3. In each case, you must pre-pay all return shipping. C.O.D. returns are not accepted. We recommend that you keep the tracking number until you receive your refund, as we are not responsible for items lost in transit. Return of less than all eligible purchases may result in a partial refund or denial of a refund.

Please allow up to 30 days after our receipt of your eligible return for us to process your return and issue a refund (less shipping and handling).

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